Client FAQ

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Why should I use your service?

Preferred Healthcare Registry offers flexible solutions to meet our Clients' needs, from 4 hours to 13 weeks or longer! These include:

  • Substantial Savings over a Travel Therapist
  • High-Caliber Therapists
  • Competitive Rates
  • Outstanding Customer Service
  • Accurate Scheduling
  • Consistent and Experienced Regional Managers
  • Exceptional JCAHO Compliance / Quality Control
  • Low Hourly Minimums
  • Flexible Cancellation Policy
  • Office Hours: 7:30a – 5:00p PST / 8:00a – 5:00p CST
    We also have staff available to you 24/7, 365 days/year. Our emergency staffing line, after hours, is 800.462.1896. There is no answering service – you’ll speak directly with one of our staffing members.
  • After hours Emergency Staffing Line to assist our Clients and Therapists
  • Employee Exchange Program
  • Accurate Billing and Employee File Maintenance
What types of positions do you fill?

Our specialties include: PT, PTA, OT, OTA & SLPs. Preferred Healthcare Registry assists thousands of esteemed facilities with their staffing needs. Whether you need Daily, Short-Term, Long-Term, Per Diem / PRN, Contract or a Direct Hire position filled . . . Preferred Healthcare provides flexible rehab staffing solutions resources you need to perform at maximum efficiency!

How do you find qualified rehab therapists?

As cliché as it sounds, the primary way we locate qualified Therapists is by word of mouth! This is because of our renowned reputation in Rehab Staffing. With over 15 years working solely with Rehab Therapists we have over 80% of our therapists come to us by Word of Month and Referrals. This is very unique in Therapist Registry and is a testament to our proven track record and service.

We consistently recruit utilizing a multi-channel approach that includes State Conferences, Job Fairs, Direct Mail, Newsletters and Electronic Media. Our therapists are highly skilled, bringing best practices from multiple facilities. Each therapist completes a 35-point assessment of skills level, competency, health, JCAHO guidelines, HIPPA, background, patient safety, IIPP and ethics. At Preferred Healthcare Registry, we retain only the therapists who meet our strict performance standards. This ensures that you receive a high quality employee each time you book with us. In addition, we monitor and rate our therapists based on their productivity, so our therapists share your goals.

What if I have a need after hours?

Preferred Healthcare Registry is dedicated to meeting your needs 24/7! In the case of a staffing emergency or an urgent need, we have staff available to you via telephone after hours and on the weekends. Our emergency staffing line is 800.462.1896. There is no answering service – you’ll speak directly with one of our staffing members.

What if I need a Therapist with a specific skill set?

Preferred Healthcare Registry retains high-caliber Therapists with a wide variety of experience. If you have specific needs, please advise your Staffing Manager, and they will complete a search to ensure the Therapist that is confirmed will meet your distinct needs and expectations!

Who is responsible for paying the Therapist?

Preferred Healthcare Registry is the Therapists' employer. Therefore, we are responsible for the Therapists' payroll, taxes, benefits, malpractice, workers' compensation and liability insurance. The Therapist completes a timecard for hours worked at your facility and a facility representative authorizes the hours. From there the timecard is submitted to Preferred and we produce an invoice that is submitted to the Client for payment.